Defining Hospitality

55
Design #237

Welcome to Defining Hospitality, the podcast focused on highlighting the most influential figures in the hospitality industry. In each episode we provide 1 on 1, in depth interviews with experts in the industry to learn what hospitality means to them. We feature expert advice on working in the industry, behind the scenes looks at some of your favorite brands, and in depth explorations of unique hospitality projects. Defining Hospitality is hosted by Founder and CEO of Agency 967, Dan Ryan. With over 30 years of experience in hospitality, Dan brings his expertise and passion to each episode as he delves into the latest trends and challenges facing the industry.Episodes are released every week on Wednesday mornings. To listen to episodes, visit https://www.defininghospitality.live/ or subscribe to Defining Hospitality wherever you get your podcasts.

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Recent Episodes
  • Cultivating Joy and Awe - Nathan St. Cyr- Defining Hospitality - Episode # 195
    Apr 9, 2025 – 59:54
  • Weaving the Future of Design - Mark Page - Defining Hospitality - Episode # 194
    Apr 2, 2025 – 01:03:06
  • Building Together - Ian Mills and Becca Roderick- Defining Hospitality - Episode # 193
    Mar 26, 2025 – 59:53
  • Behind the Brand - David Carofano - Defining Hospitality - Episode # 192
    Mar 20, 2025 – 53:52
  • Putting Others First - Thomas Healy - Defining Hospitality - Episode # 191
    Mar 5, 2025 – 01:09:44
  • Elevating Spaces and Inspiring Minds - Kellie Sirna - Defining Hospitality - Episode # 190
    Feb 26, 2025 – 53:02
  • Event Magic and Community Building - Meg Gutowski - Defining Hospitality - Episode # 189
    Feb 19, 2025 – 01:01:23
  • Soulful Hospitality - Rob Blood - Defining Hospitality - Episode # 188
    Feb 12, 2025 – 01:02:01
  • Art, Vision, and Impact in Hospitality - Richard Kessler - Defining Hospitality - Episode # 187
    Feb 5, 2025 – 01:01:11
  • Rebuilding Hospitality - Joe Balcken and Shelton Steele - Defining Hospitality - Episode # 186
    Jan 29, 2025 – 52:40
  • Redefining Service Culture - Robyn Pratt - Defining Hospitality - Episode # 185
    Jan 22, 2025 – 54:30
  • Value-Driven Hospitality - Casey Lavin - Defining Hospitality - Episode # 184
    Jan 15, 2025 – 01:00:03
  • Building Homes and Futures - Oscar Mejia - Defining Hospitality - Episode # 183
    Jan 8, 2025 – 55:51
  • Leadership and Legacy in Hospitality - Marc Bromley - Defining Hospitality - Episode # 182
    Jan 2, 2025 – 44:58
  • Creativity Outside the Comfort Zone - Dwayne MacEwen - Defining Hospitality - Episode # 181
    Dec 18, 2024 – 01:01:20
  • Building More Than Hotels - Ashley Ewing Parrott - Defining Hospitality - Episode # 180
    Dec 11, 2024 – 55:43
  • Meet, Greet, Treat - Eliza Pesuit - Defining Hospitality - Episode # 179
    Dec 4, 2024 – 58:41
  • The Science of Design - Matthew Goodrich - Defining Hospitality - Episode #178
    Nov 27, 2024 – 01:12:24
  • Doorways to Branding Success - Bonnie Campagnuolo - Defining Hospitality - Episode # 177
    Nov 15, 2024 – 55:32
  • Purchasing with Purpose - Áine O’Connor - Defining Hospitality - Episode # 176
    Nov 6, 2024 – 54:47
  • Pioneering a Stand Alone Vision - Mary Alice Palmer - Defining Hospitality - Episode # 175
    Oct 30, 2024 – 51:16
  • Hospitality Beyond Four Walls - Paul McElroy - Defining Hospitality - Episode # 174
    Oct 23, 2024 – 01:06:48
  • Small But Mighty Hospitality - Sonja Haviland/Haley Mistler - Defining Hospitality - Episode # 173
    Oct 16, 2024 – 53:41
  • Crafting Unique Hospitality Experiences - Scott Williams - Defining Hospitality - Episode # 172
    Oct 9, 2024 – 49:49
  • Bridging Cultures with Hospitality - Marion Emmanuelle Bullôt - Defining Hospitality - Episode # 171
    Oct 2, 2024 – 54:25
  • Sustainable Design and Innovation - Defining Hospitality - Episode # 170
    Sep 25, 2024 – 42:59
  • Leadership in Design: Intern to Principal - Alessia Genova - Defining Hospitality - Episode # 169
    Sep 18, 2024 – 56:42
  • Bringing Excitement to Every Space - Natalia Miyar - Defining Hospitality - Episode # 168
    Sep 11, 2024 – 58:03
  • Blurring Lines: Architecture and Hospitality - Foreman Rogers - Defining Hospitality - Episode # 167
    Sep 4, 2024 – 52:55
  • Crafting Authentic Southern Hospitality - Amy Michaelson Kelly - Defining Hospitality - Episode # 166
    Aug 30, 2024 – 51:40
  • Hospitality Through Empathy - Malcolm Berg - Defining Hospitality - Episode #165
    Aug 1, 2024 – 01:01:12
  • The Entrepreneurial Spirit of Design - Vanessa Watts & Erika Dray - Defining Hospitality - Episode # 164
    Jul 24, 2024 – 53:45
  • INDIEConFab Recap - Dan Ryan - Defining Hospitality - Episode # 163
    Jul 19, 2024 – 19:17
  • Building The Business Of Service - Ashli Johnson - Defining Hospitality - Episode # 162
    Jul 10, 2024 – 55:17
  • Crafting Opulent Hospitality - Vibha Sawhney - Defining Hospitality - Episode # 161
    Jul 3, 2024 – 48:19
  • Five Generations of Mountaintop Magic - Eric Gullickson - Defining Hospitality - Episode # 160
    Jun 26, 2024 – 01:05:02
  • The Evolution Of Design - Julie Frank - Defining Hospitality - Episode # 159
    Jun 19, 2024 – 51:51
  • Telling A Brand’s Story - Kristen Freeland - Defining Hospitality - Episode # 158
    Jun 12, 2024 – 58:59
  • Crossing The Threshold Of Hospitality - Eran Chen - Defining Hospitality - Episode # 157
    Jun 5, 2024 – 01:01:32
  • Building A Legacy Of Hospitality - John Hardy - Defining Hospitality - Episode # 156
    May 29, 2024 – 01:06:20
  • Crafting Stories in Luxury - Michael Doneff - Defining Hospitality - Episode # 155
    May 22, 2024 – 01:03:49
  • Reimagining Spaces - Jun Aizaki - Defining Hospitality - Episode # 154
    May 15, 2024 – 01:09:07
  • Investing In The Guest Experience - Keith Brenan- Defining Hospitality - Episode # 153
    May 8, 2024 – 01:03:49
  • Showing Up With Intent - Hemanshu Parwani - Defining Hospitality - Episode # 152
    May 1, 2024 – 01:03:13
  • Detox, Destress, And Discover - Leon Emmett - Defining Hospitality - Episode # 151
    Apr 25, 2024 – 50:01
  • Defining Modern Luxury - Roy Kim - Defining Hospitality - Episode #150
    Apr 17, 2024 – 01:01:32
  • Falling Forward - Karen Gilbride - Defining Hospitality - Episode # 149
    Apr 10, 2024 – 01:05:38
  • Guiding The Adventure - Ben Weinberg and Michael Weiss - Defining Hospitality - Episode # 148
    Apr 3, 2024 – 53:37
  • Breaking New Ground - Steve Galbreath - Defining Hospitality - Episode # 147
    Mar 27, 2024 – 01:06:34
  • Understanding What Your Client Needs - Jeff Diener - Defining Hospitality - Episode # 146
    Mar 20, 2024 – 01:08:37
Recent Reviews
  • Chef RCH
    Love it!
    Amazing stories and as a fellow hospitality professional its so awesome to hear these stories and history of properties and careers!
  • RSK777
    Love this podcast
    Loved talking to Dan - we got to some really good stuff!
  • Roshah75
    Amazing show! Dan is the best!
    I love hospitality. Anyone interested in this category should listen!!
  • D Welborn
    Great conversation!
    Thank you for the fun chat about this industry that we love.
  • TCB_N
    TCB_N
    Dan brings the best out of all his guests. I always learn something and laugh when I listen to this podcast
  • eorley
    Thank you DAN!
    Dan, thank you so much for the interview. I really enjoyed the time we spent together covering a range of topics from starting the business…. to what defines a good partnership. Thank you for hearing our story!
  • Rachelh1996
    Insightful
    Incredibly insightful podcast about the hospitality industry!
  • Leah Shosh
    The Perfect Podcast
    Dan Ryan has found his calling! The perfect amount of “insider information” from our industry’s movers and shakers. Love learning about each person’s company, strengths, passions, family and future.
  • Badsong1923
    Fantastic
    Really wonderful!
  • Hap Happy Mom
    The only podcast
    This is the only podcast I have listened to for years. If you have a passion for good conversation and hospitality, this is the podcast for you.
  • B/Brigette
    Wonderfully insightful
    Dan does a masterful job at looking at hospitality from so many angles. This industry attracts wonderfully talented and creative people and this podcast finds so many and engages at a deeper level.
  • XinaZimmer
    Hospitality networking
    If you’re interested in hospitality- whether as a designer, builder, operator or owner, you should subscribe to this podcast. Great insights from many leaders in the industry.
  • SCMaloney535
    My favorite hospitality podcast
    Absolutely love the content and personalities that are part of this podcast. Home run to Mr. Ryan…
  • staples green
    Interesting People & Content
    Dan is able to get his guests to speak about such unique topics around hospitality every week!
  • Arlingtonman13
    A weekly treat!
    Love the wide range of people in the hospitality industry that Dan has on the show. It’s a great way to learn a lot more about the business especially if you’re unfamiliar with how hotels get designed and built, but passionate about learning more!
  • Adrucker
    Cant wait for each episode!
    I look forward to listening to this podcast. keep them coming!
  • Slater0712
    Love this Podcast !
    So much insight in a constantly shifting environment !
  • Quise217
    A Must Listen to Podcast!!
    The best podcast for depth of conversations and fun stories.
  • Belecodesign
    Bravo!
    Love the podcast! Dan’s genuine interest and passion for subject is infectious. The conversations are engaging, personal, and informative.
  • saraduffy
    Principal
    I love Dan’s very human and accessible take on the hospitality industry. He’s smart, funny, and makes all the guests feel comfortable.
  • Ron@Gettys
    Best show for hospitality
    Want to get an inside listen to the people who make the industry and make it great? This is it.
  • Levi vivi
    Fave!
    Love the podcast. My favorite hotel is the Sofitel Metropole in Hanoi.
  • RB1299!
    Great Podcast - Favorite Hotel is…
    My favorite hotel is Andaz Tokyo, Japan.
  • LarryS813
    The best
    Insightful and interesting
  • Higha Colin
    Not in the business but enjoying this immensely
    I never thought that I would find myself listening to a podcast about the hospitality industry but now I am addicted. I had no idea what actually goes into this business having just been mostly a guest over the years. Great show - I highly recommend it to anybody, looking to expand their minds and experience what is a fascinating industry. Dan Ryan is excellent
  • Mikey Dobs
    Breath of fresh air
    Dan is able to get his guests to give more to an audience and share their true selves by opening up about why they do what they do. I love every episode and look forward to them each week.
  • Roger G. Hill
    I highly recommend Defining Hospitality
    Dan, with his decades of hospitality experience, brings a great perspective to everyone one of his interviews.
  • tmcgwire
    Great podcast!
    Highly recommend
  • Dan R - Host
    Thanks to all the ratings and comments!
    These comments, and your listens (obviously) are making this show a success. Thanks!
  • DCS Brooklyn
    Brilliant Host! Fantastic Show!
    Dan really knows how to draw out the best in people in life and on his show. He’s a true industry leader. So glad there’s a forum for his insights.
  • Aselman
    Fantastic!
    Fantastic interview of Jeremy Selman - eye opening in so many ways and throughly enjoyable.
  • Madison Sq. Pk.
    Nice interview with Vito Lotta
    Enjoyed listening to the great mix of personal and professional insights in this conversation. The Wayne and Garth worthy. KUTGW
  • cmcg1234567890
    Great host, great guests!
    Dan always asks insightful questions and knows the industry inside and out- this is certainly reflected in the quality guests and conversations!
  • Bronxzou
    Host with the most!
    Great insight from an industry veteran!
  • Zenman42
    My new favorite podcast
    Love the insights! I would highly recommend
  • Rezanate74
    Great Podcast
    If you’re looking for a podcast that’s easy to listen to and learn from then this is it. Really like the rhythm and the variety of guests.
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